How punkt.de Uses the "Agile Cards" JIRA Plugin in Practice

punkt.de's mission? To be helpful and honest with all customers and to give them value in return.

Teamgeist

Sandra Wilke
Organisationstalent: erledigt all das, was die Entwickler vom Entwickeln abhalten würde
Reading duration: approx. 3 Minutes

A translation of the case study:
https://appfire.com/resources/blog/spartez-software-joined-appfire-family

We create complex, high-level business solutions for our clients. As one of the leading TYPO3 & Neos agencies in Germany, we offer customized products tailored to individual needs.

"Our strength lies in our truly astute people. Even if we’ve never encountered a specific problem before, we’ll always find a solution. We work with complete transparency for and with our clients. Clients know exactly what we’re doing at any given moment and can see on a daily basis how much time we’ve spent on their project."

Jürgen Egeling, Managing Director and Product Owner at punkt.de

The Challenge

Team meetings at punkt.de require both digital and physical boards to keep daily tasks on track. We started by using Jira digitally. However, this wasn’t enough to address customer issues efficiently and in a timely manner.

Why Agile Cards for Jira?

About 7 years ago, punkt.de decided to adopt Scrum. The most efficient way to work was to use a ticket system, and Jira proved to be the best solution on the market. The option to expand its functionality by adding Agile Cards for Jira made everything much easier. Jürgen Egeling’s 5-star review on the Atlassian Marketplace speaks for itself:

“For us, Agile Cards are the missing link between the digital Jira and our daily physical lives. We really can’t live without them. The ‘icing on the cake’ is a very helpful and responsive support hotline.”

Jürgen Egeling, Managing Director and Product Owner at punkt.de

How punkt.de Works with Clients on Agile Cards

Before the team members at punkt.de get started on Agile Cards, they sit down with a client to find the best solution for an idea. After initial discussions, punkt.de can release the first working demo and build on that from there.

This initial result provides the basis for further developing and refining the entire project so that the client receives a customized final version.

Sprint Planning at the Office

How d punkt.de use Agile Cards?

First, during sprint planning, we print Agile Cards from Jira in the desired format. Currently, we use A6 paper. The template typically includes KR codes and problem descriptions. All of this is done to make daily communication alongside physical boards run more smoothly.

The Product Owner also prints out all tickets for the day, which include a summary and a recent comment so the team knows what they’re working on. He resizes the cards to A7 format. This allows us to resolve customer issues immediately. Consistency in the process is crucial here, as we believe in full transparency and reliability. Being in the market for over 20 years only proves we’re on the right track.

Solving customer issues using printed agile cards has another advantage. Once customers get used to daily updates, they feel much more at ease because they know exactly what to expect. There’s no room for misunderstandings.

Especially since they, too, can use Agile Cards for their own needs. During in-person meetings, customers receive printed versions of the cards. As Jürgen Egeling emphasizes, this is intended to keep the focus on the right topics.

"I make a conscious effort to avoid using a laptop or cell phone, as this distracts attention. Instead, I print out my third version of Agile Cards. These cards are printed on both sides of A6 sheets."

Jürgen Egeling, Managing Director and Product Owner at punkt.de

When you receive all the necessary information in the form of cards, managing the backlog is quite simple. Together with a client, he can shuffle the cards around, mark them with different colored pens, and set priorities. A process like this eliminates any distractions and allows everyone to focus fully on the problems.

Jürgen at the whiteboard

Results

  • A motivated team with clear guidelines on what to focus on each day.
  • Satisfied customers who stay up to date on the progress of the work.
  • The seamless synchronization of digital and physical cards makes punkt.de ’s daily work particularly efficient.

Would punkt.de recommend Agile Cards for Jira?

Without a doubt. Agile Cards for Jira have become an integral part of punkt.de ’s daily work. The Atlassian Marketplace review speaks for itself:

"At punkt.de, we’ve been using Agile Cards in all our Jira projects for years. The card designer is very easy to use, so we were able to quickly and easily design a few unique layouts for daily use. It’s really nice to hand out the cards during the morning stand-up so our developers can find quick solutions and toss the paper aside to get their daily confirmation. Since we also have physical boards in our office, we use larger cards to fill our board (...). For us, Agile Cards are the missing link between the digital Jira and our daily physical lives. I really can’t live without them. The “icing on the cake” is a very helpful and fast support hotline.”

Jürgen Egeling, Managing Director and Product Owner at punkt.de

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