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Learn moreA Strong Intranet for a Strong Community

Communication is essential for successful collaboration within a cooperative group. When this communication takes place via an intranet, a technically up-to-date, visually appealing, and easy-to-use solution is just as important. For rehaVital, punkt.de therefore carried out an intranet relaunch—creating a modern platform for information exchange.
On behalf of its 117 medical supply stores and healthcare facilities, rehaVital negotiates service contracts with health insurance companies and favorable purchasing terms with suppliers of medical aids. An intranet serves as the communication platform. Here, member companies can access information, use applications, and register for events and training sessions. However, having grown over the years, the system had become slow and, moreover, visually outdated, very confusing, and nearly impossible to use. As a result, rehaVital decided to relaunch the platform and commissioned punkt.de to develop a modern, future-proof platform.
High performance with maximum customization: rehaVital wanted a simple, fast, intuitive, and unified system that would also allow users to organize the information they need exactly as they wish. At the same time, various subsystems in the form of apps were to remain in place but be accessible without having to log in multiple times via the intranet’s homepage. On the technical side, punkt.de also had to modernize the legacy code of extensions already integrated by the previous service provider to ensure it remained compatible with the new TYPO3 system and could be updated in the future. Another challenge was the tight timeline: In June 2015, a relaunch of the system was announced at the rehaVital shareholders’ meeting. The official launch of the system was scheduled for the next shareholders’ meeting in June 2016. punkt.de began work in December 2015—leaving them only half a year to successfully complete the relaunch.

No sooner said than done: The new Vitalnet, based on TYPO3 7.6 LTS, impresses with cutting-edge technology, ease of use, and an appealing design—for which punkt.de once again collaborated with the specialists at the design agency made in. A consistent color scheme runs from the homepage through all navigation levels, ensuring clarity. Right on the homepage is a customizable app launch bar that allows users to sort their apps as desired using drag-and-drop. The apps are also connected to the intranet via a single sign-on process, allowing users to access them without having to log in again. Data import from rehaVital’s own MS SQL databases and from the CRM system is also automated.
A complex, hierarchical permissions system ensures that specific users can only access information that has been made available to them. User rights are managed decentrally by an administrator at each member company: Depending on their permissions, member companies can create and manage users themselves—that is, determine which users are allowed to view which content.
Additional features include a personalized newsletter generated based on user permissions, as well as a comprehensive, faceted search powered by Solr. Of course, punkt.de has implemented all features in a way that ensures the system remains easily updatable in the long term. Uwe von Seggern, Head of IT at rehaVital, is impressed with the result:
punkt.de has done a really great job and brought the core of our communication up to date in no time at all. The new system is not only very fast but also very user-friendly—and our members agree.

In line with the concept of Continuous Relaunch, the actual relaunch is followed by a continuous optimization process during which further improvements are made to the intranet. After Vitalnet was presented—along with its key features—at the shareholders’ meeting in June 2016, punkt.de has, among other things, expanded the functionalities for events and the newsletter. For example, participants in an event now automatically receive a thank-you email afterward. Event management has also been simplified for editors; among other things, they can now generate an automatically created list of participants as a PDF from the system or, with a single click, select which events should be promoted in the newsletter.
However, the intranet is not yet complete. Projects planned for the near future include search optimization and additional customization options for the homepage.